Presentations The Sales Secrets of the One Percenters There simply is not a more direct connection to the ability to make money at selling than your ability to build value. This session allows you to tap into the techniques that the top percent of sales people execute “on purpose” everyday to reach maximum results. Use the “Secrets of the One Percenters” to kick off your event or use as an amazing breakout session. “Kudos here to Michael - What an education. Very knowledgeable on the subject and a presentation that knocked our socks off. Can’t wait to hear it again.” –Harry Bruns, Market Area President, ALLTEL IBM Anything You Do Is Everything You Do In our jobs we face everything from "job descriptions that don't come close to reality" to "dealing with the gamut of customers from Joan of Arc to Attila the Hun". In this audience participation session, we'll discover what it takes to approach anything that life has to throw. Michael’s methods will have you laughing in the aisles and impacting your performance. This is the perfect program for an opening keynote to ignite your audience or the perfect closing to send your people out with a bang! “We received nothing but great comments regarding your participation in the program including 'Off the Charts, Inspiring & Refreshing', 'Energizing', 'Fires me up', 'Great Speaker' and 'Provided some great motiviational phrases to share'. It was great to see this group fired up and motivated.” –Jerry E. Sanders, Spring Exchange Chairman, ICAE The Guest!: Igniting a Customer Focused Culture This is an acclaimed celebration of the impact we have on each other and our customers. In this hilarious and interactive multimedia keynote presentation, you’ll address issues with tactics for getting your business customers, both internal and external, to feel like a welcomed guest in your home. By the conclusion you'll be excited about the position you hold and ready to apply the tactical skills and approaches you need to work with your "guests" at the home front. This presentation is exactly what’s needed to celebrate and energize your customer service people. “Your creative facilitation style makes your programs the ones that will be remembered long after you leave the training room. Your sessions gave people measurable steps to take to help them be successful.” –Bobbi Silber, Advertising Training Manager, The Miami Herald Coaching within the Tornado: Ignition Strategies for Leadership Why is it that for some leaders we would gladly run through a burning building, while for others we would rather remain inside the burning building? Because great leaders understand that they have the ability to either ignite or extinguish the productivity of their people. This module focuses on the specific coaching skills needed to be a more effective manager, and leader in the performance cycle. This interactive working breakout session is the perfect fit for any leadership group. “Your class was inspirational as well as informational. Class participants benefitted by your individual coaching and felt that you really listened to them and their issues and were able to offer helpful suggestions.” –Jeannie Enyart, Vice-President, Advertising and Marketing, The State Ignite your team's performance today by calling Cheryl Richards at 254-371-4206 or email her at cheryl@ignitingperformance.com.

Copyright Michael Hoffman 2006, All Rights Reserved : Site Design by Sandi Smith