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Michael Hoffman: Igniting your success!
For over 20 years, Michael Hoffman has been helping individuals build skills, boost confidence and radically shift how they think about their work. Companies seek out Michael to change culture, develop leaders, and engage employees in delivering amazing customer service!
With his energetic, interactive and oh-so-memorable style, Michael is an expert at adjusting mindsets at all levels. His practical tips and techniques provide tools that everyone can access right away to approach work (and relationships) more “on purpose” than ever before.
12 Episodes,
delivered to you weekly
- Giddy UP! Unlock your desire to make a positive impact—the foundation of being influential
- Hellooooo! First impressions are key to building trust
- The Winning Hand Listen for Power Phrases to offer the right solutions
- Drill Deep Convincing vs. persuasion. Presenting features and benefits is just the start
- Be Sense-able Make better connections through the power of a good demo
- Abracadabra! Learn the magic of concurrence questions in creating a dialogue
- Just ASK! Take a look at the psychology and the emotional relationships of closing an interaction
- Life Saver How to offer HELP when someone gets overly emotional
- Garbage Day Building confidence and competence through sharing feedback for reinforcement
- Showtime! Influence competence by addressing specific feedback for improvement
- The Write Stuff Paying better attention to the written word creates more impact and avoids conflict
- Measure UP! Be present in every interaction to create a positively outrageous experience
